I wish I hadn’t sent that email,’ messaged a senior professional, working in an MNC.
He was chatting with me asking for my advice on a situation at office. The situation was like this – His team got an escalation mail from his manager about a failure to meet a milestone with expected quality. When he read it, he got extremely upset. In his mind, he had done everything to meet the milestone.Yet, his manager was unreasonable.
In a matter of 5 minutes, he wrote back a scathing reply with everyone in CC. It had certain personal matters between him & the manager. Next day when he spoke to the manager, to his embarrassment he realized the mail was not pointing fingers at him at all. It was meant for a different person who had let the team down.
In a fit of anger, he had totally missed the message & sent a venomous reply. Because of this, things got so bad that he had to resign & move on in a matter of few months.
Such are the perils of writing an email or speaking something when you are emotional – either too upset or happy.
If you react instantly when you are emotional, you WILL make terrible mistakes. Best policy-calm down, take some time, clear your mind, think & reply. This will ensure you won’t regret your actions.
Hope you take this career advice seriously and avoid making any professional decisions when you are emotional.
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